01 About us
We, Winngoo, a UK-based crypto platform provider. This policy is compliant with UK GDPR and the Data Protection Act 2018.
02 Data We Collect
- Personal Information: Full name, date of birth, postal code, email, phone number, photo ID (KYC).
- Technical Data: IP address, geolocation, device ID, VPN status.
- Usage Data: Login attempts, session activity, mining progress.
03 How We Use Your Data
We process your data to:
- Verify identity (KYC compliance under Money Laundering Regulations 2017)
- Manage mining operations
- Send notifications (via consent or legitimate interest)
- Enforce platform rules
- Prevent fraud and meet legal obligations
04 Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual obligation (platform use)
- Legal obligation (AML, KYC)
- Legitimate interest (platform security, user verification)
- Consent (optional marketing)
05 Data Retention
We retain personal data for as long as your account is active and as required by law (e.g. 5 years for KYC-related data).
06 Data Sharing
We may share data with:
- Third-party KYC/AML service providers
- Regulatory authorities (as required by law)
- Internal teams for technical operations
We do not sell personal data to third parties.
07 Data Transfers
Data may be stored in the UK or securely transferred under UK-approved Standard Contractual Clauses (SCCs) if stored internationally.
08 Legal Rights
Under the UK GDPR, you have the right to:
- Access your data
- Correct inaccuracies
- Request erasure (right to be forgotten)
- Object to processing
- Withdraw consent
- Lodge a complaint with the ICO (Information Commissioner’s Office).
09 Lawful Basis for Processing
We process your data under:
- Consent (e.g., for marketing, optional features)
- Contract (for providing platform access)
- Legal Obligation (KYC, AML)
- Legitimate Interest (fraud prevention, analytics)
10 Security Measures
- End-to-end encryption of sensitive data
- Enforced 2FA and brute-force prevention
- Real-time audit logs and alerts
11 International Data Transfers
We do not transfer your personal data outside the UK/EEA unless adequate safeguards are in place (e.g., Standard Contractual Clauses).
12 Cookies and Tracking
We use essential cookies and analytics tools. Consent is obtained where required under the Privacy and Electronic Communications Regulations (PECR).
13 Changes to This Policy
Any changes will be communicated via the platform. Continued use indicates acceptance.
Contact Us:
Email: support@winngoocoin.com
Address: Unit 5, Martinbridge Trading Estate, 240-242 Lincoln Road, Enfield, EN1 1SP, United Kingdom.